Drawing a theory map for customer experience – A systematic metatheoretical analysis
(Abstrakti esityksestä 5th Naples Forum on Service -konferenssissa, 6.-9.6. 2017, Sorrento)

: Larissa Carine Braz Becker, Elina Jaakkola

: Evert Gummesson, Cristina Mele, Francesco Polese

: Naples Forum on Service

Publisher: Youcanprint Self-Publishing

: 2017

: The 5th Naples Forum on Service

: 978-88-92667-57-0

: http://www.naplesforumonservice.it/uploads/files/FORUMbook.pdf#page=15

: https://research.utu.fi/converis/portal/detail/Publication/20776891