Other publication

Drawing a theory map for customer experience – A systematic metatheoretical analysis
(Abstrakti esityksestä 5th Naples Forum on Service -konferenssissa, 6.-9.6. 2017, Sorrento)





AuthorsLarissa Carine Braz Becker, Elina Jaakkola

EditorsEvert Gummesson, Cristina Mele, Francesco Polese

Conference nameNaples Forum on Service

PublisherYoucanprint Self-Publishing

Publication year2017

Book title The 5th Naples Forum on Service

ISBN978-88-92667-57-0

Web address http://www.naplesforumonservice.it/uploads/files/FORUMbook.pdf#page=15(external)

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/20776891(external)



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Last updated on 2024-26-11 at 22:13