Connecting information literacy and social capital to better utilise knowledge resources in the workplace



: Widen Gunilla, Ahmad Farhan, Huvila Isto

Publisher: SAGE PUBLICATIONS LTD

: 2023

: Journal of Information Science

: JOURNAL OF INFORMATION SCIENCE

: J INF SCI

: ARTN 01655515211060531

: 49

: 6

: 1481

: 1492

: 12

: 0165-5515

: 1741-6485

DOI: https://doi.org/10.1177/01655515211060531

: https://doi.org/10.1177/01655515211060531

: https://research.utu.fi/converis/portal/detail/Publication/68685596


Human resources and intellectual capital are best utilised through an ongoing interaction between individual and social processes. Still there is a research gap of empirical multilevel studies, focusing both on individual and organisational aspects of knowledge processes. To fill this gap, this article reports on a quantitative study, where the relationship between information literacy and social capital, representing the individual and social contexts affecting organisational knowledge processes, is explored. Structural equation modelling-based analysis of 378 employees working in different companies in Finland demonstrated that information literacy supports all three dimensions of social capital at workplace. Strong information handling skills enable better access to knowledge beyond the resources of an individual, that is, social capital. The results of the study contribute to a better understanding of how to manage human resources and the information and knowledge processes that employees are expected to be involved in.

Last updated on 2025-14-02 at 16:27