A1 Refereed original research article in a scientific journal
Connecting information literacy and social capital to better utilise knowledge resources in the workplace
Authors: Widen Gunilla, Ahmad Farhan, Huvila Isto
Publisher: SAGE PUBLICATIONS LTD
Publication year: 2023
Journal: Journal of Information Science
Journal name in source: JOURNAL OF INFORMATION SCIENCE
Journal acronym: J INF SCI
Article number: ARTN 01655515211060531
Volume: 49
Issue: 6
First page : 1481
Last page: 1492
Number of pages: 12
ISSN: 0165-5515
eISSN: 1741-6485
DOI: https://doi.org/10.1177/01655515211060531
Web address : https://doi.org/10.1177/01655515211060531
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/68685596
Human resources and intellectual capital are best utilised through an ongoing interaction between individual and social processes. Still there is a research gap of empirical multilevel studies, focusing both on individual and organisational aspects of knowledge processes. To fill this gap, this article reports on a quantitative study, where the relationship between information literacy and social capital, representing the individual and social contexts affecting organisational knowledge processes, is explored. Structural equation modelling-based analysis of 378 employees working in different companies in Finland demonstrated that information literacy supports all three dimensions of social capital at workplace. Strong information handling skills enable better access to knowledge beyond the resources of an individual, that is, social capital. The results of the study contribute to a better understanding of how to manage human resources and the information and knowledge processes that employees are expected to be involved in.
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