Digital Stories Representing Agency Enhancement at Work




Hakanurmi Satu, Palonen Tuire, Murtonen Mari

PublisherSage Publications

2021

Adult Education Quarterly

71

3

251

271

21

0741-7136

1552-3047

DOIhttps://doi.org/10.1177/0741713621989990

https://journals.sagepub.com/doi/10.1177/0741713621989990

https://research.utu.fi/converis/portal/detail/Publication/52796100



This case study about agency enhancement at work in a business organization is based on narrative inquiry. After a staff development project lasting 2½ years, the employees produced digital stories concerning their meaningful moments at work. Through social interactional narrative analysis, multimodal transcription, and text analysis, we examined how agency was enhanced according the narratives. Agency enhancement involved the incoherency between present cognitive models, attitudes, and practices of work compared with inner or outer expectations. Employees used lifelong experiences in their digital stories, which provided a rich source of data, including the visuals and transcripts, offering a unique vantage point for narrative analysis. These digital stories revealed the sociocultural, transformative, and situational modalities of agency enhancement as well as the relationship between epistemic selves and sociocultural bindings in the reforming of agency.


Last updated on 2024-26-11 at 19:15