On inclusion in the workplace through narrative review and critical reflections
: Rintala, Oskari; Ristimäki, Maria
Publisher: Emerald
: 2026
Equality, Diversity and Inclusion: An International Journal
: 2040-7149
: 2040-7157
DOI: https://doi.org/10.1108/EDI-02-2025-0141
: https://doi.org/10.1108/edi-02-2025-0141
Purpose
This article structures findings on inclusion in the workplace across different levels of analysis to enhance understanding of its multilevel nature.
Design/methodology/approachA narrative literature review synthesizes existing theories and bridges perspectives on inclusion in the workplace.
FindingsThe individual sense of inclusion is characterized by belonging, uniqueness and acceptance. Interpersonal and organizational factors influence individual experiences through mechanisms such as inclusive behaviors, leadership and practices. Contextual differences in norms, values and power further shape the processes of including and being included.
Originality/valueLiterature on inclusion is structured to help academics and practitioners narrow the gap between individual experiences and organizational aims related to inclusion.
Critical outlooks, Inclusive work environment, Multilevel phenomena, Narrative literature review, Sense of inclusion