On inclusion in the workplace through narrative review and critical reflections - UTU Research Portal

A2 Refereed review article in a scientific journal

On inclusion in the workplace through narrative review and critical reflections

Authors: Rintala, Oskari; Ristimäki, Maria

Publisher: Emerald

Publication year: 2026

Journal: Equality, Diversity and Inclusion: An International Journal

ISSN: 2040-7149

eISSN: 2040-7157

DOI: https://doi.org/10.1108/EDI-02-2025-0141

Publication's open availability at the time of reporting: No Open Access

Publication channel's open availability : Partially Open Access publication channel

Web address : https://doi.org/10.1108/edi-02-2025-0141

Abstract

Purpose

This article structures findings on inclusion in the workplace across different levels of analysis to enhance understanding of its multilevel nature.

Design/methodology/approach

A narrative literature review synthesizes existing theories and bridges perspectives on inclusion in the workplace.

Findings

The individual sense of inclusion is characterized by belonging, uniqueness and acceptance. Interpersonal and organizational factors influence individual experiences through mechanisms such as inclusive behaviors, leadership and practices. Contextual differences in norms, values and power further shape the processes of including and being included.

Originality/value

Literature on inclusion is structured to help academics and practitioners narrow the gap between individual experiences and organizational aims related to inclusion.

Keywords:

Critical outlooks, Inclusive work environment, Multilevel phenomena, Narrative literature review, Sense of inclusion