A3 Refereed book chapter or chapter in a compilation book

Digital leadership and sustainable market shaping




AuthorsKaartemo, Valtteri; Mele, Cristina; Russo-Spena, Tiziana

EditorsMunoz, J. M.

PublisherEdward Elgar Publishing

Publication year2025

Book title Digital Leadership: Concepts and Cases

Journal name in sourceDigital Leadership: Concepts and Cases

First page 110

Last page127

ISBN978-1-0353-2123-0

eISBN978-1-0353-2124-7

DOIhttps://doi.org/10.4337/9781035321247.00014

Web address https://doi.org/10.4337/9781035321247.00014


Abstract
This chapter explores how smart nudging can promote sustainable market shaping. It highlights the role of cognitive technologies such as artificial intelligence, machine learning, and robotics in fostering transformative changes in market practices. The chapter situates this discussion within the context of service ecosystems, emphasizing the need for holistic approaches to sustainability that involve designing and shaping markets through digital strategies. By combining the concepts of smart nudging and digital leadership, the chapter contributes to understanding how digital tools can be leveraged to achieve sustainable market transformation, thus filling a gap in existing research on the intersection of cognitive technologies, market shaping, and sustainability.



Last updated on 2025-11-08 at 07:51