What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?




Samuli Laato, A.K.M. Najmul Islam, Muhammad Nazrul Islam, Eoin Whelan

PublisherTaylor & Francis

2020

European Journal of Information Systems

EJIS

29

3

288

305

18

0960-085X

1476-9344

DOIhttps://doi.org/10.1080/0960085X.2020.1770632

https://www.tandfonline.com/doi/full/10.1080/0960085X.2020.1770632



The World Health Organisation has emphasised that
misinformation–spreading rapidly through social media–poses a serious
threat to the COVID-19 response. Drawing from theories of health
perception and cognitive load, we develop and test a research model
hypothesising why people share unverified COVID-19 information through
social media. Our findings suggest a person’s trust in online
information and perceived information overload are strong predictors of
unverified information sharing. Furthermore, these factors, along with a
person’s perceived COVID-19 severity and vulnerability influence
cyberchondria. Females were significantly more likely to suffer from
cyberchondria, with males more likely to share news without verifying
its reliability. Our findings suggest that to mitigate the spread of
COVID-19 misinformation and cyberchondria, measures should be taken to
enhance a healthy scepticism of health news while simultaneously
guarding against information overload.



Last updated on 2024-26-11 at 10:35