A1 Refereed original research article in a scientific journal
What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?
Authors: Samuli Laato, A.K.M. Najmul Islam, Muhammad Nazrul Islam, Eoin Whelan
Publisher: Taylor & Francis
Publication year: 2020
Journal: European Journal of Information Systems
Journal acronym: EJIS
Volume: 29
Issue: 3
First page : 288
Last page: 305
Number of pages: 18
ISSN: 0960-085X
eISSN: 1476-9344
DOI: https://doi.org/10.1080/0960085X.2020.1770632
Web address : https://www.tandfonline.com/doi/full/10.1080/0960085X.2020.1770632
The World Health Organisation has emphasised that
misinformation–spreading rapidly through social media–poses a serious
threat to the COVID-19 response. Drawing from theories of health
perception and cognitive load, we develop and test a research model
hypothesising why people share unverified COVID-19 information through
social media. Our findings suggest a person’s trust in online
information and perceived information overload are strong predictors of
unverified information sharing. Furthermore, these factors, along with a
person’s perceived COVID-19 severity and vulnerability influence
cyberchondria. Females were significantly more likely to suffer from
cyberchondria, with males more likely to share news without verifying
its reliability. Our findings suggest that to mitigate the spread of
COVID-19 misinformation and cyberchondria, measures should be taken to
enhance a healthy scepticism of health news while simultaneously
guarding against information overload.