A1 Refereed original research article in a scientific journal

What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?




AuthorsSamuli Laato, A.K.M. Najmul Islam, Muhammad Nazrul Islam, Eoin Whelan

PublisherTaylor & Francis

Publication year2020

JournalEuropean Journal of Information Systems

Journal acronymEJIS

Volume29

Issue3

First page 288

Last page305

Number of pages18

ISSN0960-085X

eISSN1476-9344

DOIhttps://doi.org/10.1080/0960085X.2020.1770632

Web address https://www.tandfonline.com/doi/full/10.1080/0960085X.2020.1770632


Abstract

The World Health Organisation has emphasised that
misinformation–spreading rapidly through social media–poses a serious
threat to the COVID-19 response. Drawing from theories of health
perception and cognitive load, we develop and test a research model
hypothesising why people share unverified COVID-19 information through
social media. Our findings suggest a person’s trust in online
information and perceived information overload are strong predictors of
unverified information sharing. Furthermore, these factors, along with a
person’s perceived COVID-19 severity and vulnerability influence
cyberchondria. Females were significantly more likely to suffer from
cyberchondria, with males more likely to share news without verifying
its reliability. Our findings suggest that to mitigate the spread of
COVID-19 misinformation and cyberchondria, measures should be taken to
enhance a healthy scepticism of health news while simultaneously
guarding against information overload.



Last updated on 2024-26-11 at 10:35