Explaining data-driven personas to end users




Soon Gyo Jung, Joni Salminen, Bernard J. Jansen

Alison Smith-Renner, Styliani Kleanthous, Brian Lim, Tsvi Kuflik, Simone Stumpf, Jahna Otterbacher, Advait Sarkar, Casey Dugan, Avital Shulner

Workshop on Explainable Smart Systems for Algorithmic Transparency in Emerging Technologies

PublisherCEUR-WS

2020

CEUR Workshop Proceedings

2020 Workshop on Explainable Smart Systems for Algorithmic Transparency in Emerging Technologies, ExSS-ATEC 2020

CEUR Workshop Proceedings

CEUR Workshop Proceedings

2582

1613-0073

http://ceur-ws.org/Vol-2582/

https://research.utu.fi/converis/portal/detail/Publication/48042328



Enabled by digital user data and algorithms, persona user interfaces
(UI) are moving to digital formats. However, algorithms and user data,
if left unexplained to end users, might leave data-driven personas
(DDPs) difficult to understand and trust. This is because the data and
the way it is processed are complex and not self-evident, requiring
explanations of the DDP information and UIs. In this research, we
provide a proof of concept for adding transparency to DDP using a real
system UI. Furthermore, we demonstrate ways to add breakdown information
that can help alleviate user stereotyping associated with the use of
personas.


Last updated on 2024-26-11 at 10:59