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Management-by-results and performance measurement in universities – implications for work motivation




TekijätKallio Kirsi-Mari, Kallio Tomi J.

KustantajaRoutledge

Julkaisuvuosi2014

JournalStudies in Higher Education

Tietokannassa oleva lehden nimiStudies in Higher Education

Vuosikerta39

Numero4

Aloitussivu574

Lopetussivu589

Sivujen määrä16

ISSN0307-5079

eISSN1470-174X

DOIhttps://doi.org/10.1080/03075079.2012.709497

Verkko-osoitehttp://dx.doi.org/10.1080/03075079.2012.709497


Tiivistelmä
The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current management-by-results system has a negative effect on work motivation among experts. The motivation to engage in creative, knowledge-intensive work, such as the work carried out at universities, is typically intrinsic. In the light of the empirical findings of the study it seems that management-by-results is in conflict with intrinsic motivation and the very essence of the expert work undertaken in universities.



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