A1 Vertaisarvioitu alkuperäisartikkeli tieteellisessä lehdessä
Management-by-results and performance measurement in universities – implications for work motivation
Tekijät: Kallio Kirsi-Mari, Kallio Tomi J.
Kustantaja: Routledge
Julkaisuvuosi: 2014
Journal: Studies in Higher Education
Tietokannassa oleva lehden nimi: Studies in Higher Education
Vuosikerta: 39
Numero: 4
Aloitussivu: 574
Lopetussivu: 589
Sivujen määrä: 16
ISSN: 0307-5079
eISSN: 1470-174X
DOI: https://doi.org/10.1080/03075079.2012.709497
Verkko-osoite: http://dx.doi.org/10.1080/03075079.2012.709497
Tiivistelmä
The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current management-by-results system has a negative effect on work motivation among experts. The motivation to engage in creative, knowledge-intensive work, such as the work carried out at universities, is typically intrinsic. In the light of the empirical findings of the study it seems that management-by-results is in conflict with intrinsic motivation and the very essence of the expert work undertaken in universities.
The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current management-by-results system has a negative effect on work motivation among experts. The motivation to engage in creative, knowledge-intensive work, such as the work carried out at universities, is typically intrinsic. In the light of the empirical findings of the study it seems that management-by-results is in conflict with intrinsic motivation and the very essence of the expert work undertaken in universities.