A1 Refereed original research article in a scientific journal
Management-by-results and performance measurement in universities – implications for work motivation
Authors: Kallio Kirsi-Mari, Kallio Tomi J.
Publisher: Routledge
Publication year: 2014
Journal: Studies in Higher Education
Journal name in source: Studies in Higher Education
Volume: 39
Issue: 4
First page : 574
Last page: 589
Number of pages: 16
ISSN: 0307-5079
eISSN: 1470-174X
DOI: https://doi.org/10.1080/03075079.2012.709497
Web address : http://dx.doi.org/10.1080/03075079.2012.709497
Abstract
The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current management-by-results system has a negative effect on work motivation among experts. The motivation to engage in creative, knowledge-intensive work, such as the work carried out at universities, is typically intrinsic. In the light of the empirical findings of the study it seems that management-by-results is in conflict with intrinsic motivation and the very essence of the expert work undertaken in universities.
The article focuses on the effects of management-by-results from the perspective of the work motivation of university employees. The study is based on extensive survey data among employees at Finnish universities. According to the results, performance measurement is based on quantitative rather than qualitative measures, and the current management-by-results system has a negative effect on work motivation among experts. The motivation to engage in creative, knowledge-intensive work, such as the work carried out at universities, is typically intrinsic. In the light of the empirical findings of the study it seems that management-by-results is in conflict with intrinsic motivation and the very essence of the expert work undertaken in universities.
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