A4 Refereed article in a conference publication

On the definition of customer experience: Repacking old concepts?



Authors: Larissa Carine Braz Becker

Editors: -

Conference name: SERVSIG Conference

Publication year: 2018

Book title : SERVSIG Conference Proceedings, Paris: Opportunities for Services in a Challenging World

First page : 68

Last page: 71

ISBN: 978-2-9516606-3-2

Web address : https://www.ieseg.fr/wp-content/uploads/2018/02/SERVSIG-2018-Proceedings.pdf

Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/31407614



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Last updated on 2024-26-11 at 22:21