Secondary but significant: secondary customers’ existence, vulnerability and needs in care services

: Henna M. Leino

Publisher: Emerald Publishing

: 2017

 Journal of Services Marketing

: JSM

: 31

: 7

: 760

: 770

: 11

: 0887-6045

DOI: https://doi.org/10.1108/JSM-05-2016-0199

: https://doi.org/10.1108/JSM-05-2016-0199