A1 Refereed original research article in a scientific journal
Secondary but significant: secondary customers’ existence, vulnerability and needs in care services
Authors: Henna M. Leino
Publisher: Emerald Publishing
Publication year: 2017
Journal: Journal of Services Marketing
Journal acronym: JSM
Volume: 31
Issue: 7
First page : 760
Last page: 770
Number of pages: 11
ISSN: 0887-6045
DOI: https://doi.org/10.1108/JSM-05-2016-0199(external)
Web address : https://doi.org/10.1108/JSM-05-2016-0199(external)