Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators



: Kallio KM, Kallio TJ, Grossi G

Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD

: 2017

: Public Money and Management

: PUBLIC MONEY & MANAGEMENT

: PUBLIC MONEY MANAGE

: 37

: 4

: 293

: 300

: 8

: 0954-0962

: 1467-9302

DOI: https://doi.org/10.1080/09540962.2017.1295735


Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.



Last updated on 2024-26-11 at 22:34