A1 Refereed original research article in a scientific journal
Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators
Authors: Kallio KM, Kallio TJ, Grossi G
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Publication year: 2017
Journal: Public Money and Management
Journal name in source: PUBLIC MONEY & MANAGEMENT
Journal acronym: PUBLIC MONEY MANAGE
Volume: 37
Issue: 4
First page : 293
Last page: 300
Number of pages: 8
ISSN: 0954-0962
eISSN: 1467-9302
DOI: https://doi.org/10.1080/09540962.2017.1295735
Abstract
Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
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