A4 Refereed article in a conference publication

What drives gamer toxicity? Essays from players




AuthorsKordyaka Bastian, Laato Samuli, Hamari Juho, Scholz Tobias, Niehaves Björn

EditorsMila Bujić, Prajwal DSouza, Nannan Xi, Juho Hamari

Conference nameGamiFIN Conference

PublisherCEUR-WS

Publication year2023

JournalCEUR Workshop Proceedings

Book title Proceedings of the 7th International GamiFIN Conference (GamiFIN 2023), Lapland, Finland, April 18-21, 2023

Journal name in sourceCEUR Workshop Proceedings

Series titleCEUR workshop proceedings

Volume3405

First page 86

Last page95

ISSN1613-0073

Web address https://ceur-ws.org/Vol-3405/paper8.pdf

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/180232126


Abstract

Negative online behaviors, such as toxicity, continue being issues in several popular multiplayer online games. Related research suggests that there are individual differences in how players understand the concept, and that various interconnected variables are relevant in understanding the emergence of toxicity. To explore this topic further, in this study, we gathered 16 essays from gamers regarding their experiences of toxicity in online games. Using the Gioia method for qualitative analysis, we divided the concepts described in the essays broadly into characteristics related to (1) the socio-technological setting in which the playing takes place; (2) the stakeholders' individual disposition including personality and player relationships; and (3) situational drivers, meaning events and actions that transpire during gameplay. As an important meta-level implication, our findings raise concerns regarding the lack of a universally shared view on toxicity, which were visible even with the rather homogenous sample of participants in this study. © 2023 Copyright for this paper by its authors.


Downloadable publication

This is an electronic reprint of the original article.
This reprint may differ from the original in pagination and typographic detail. Please cite the original version.





Last updated on 2025-13-02 at 11:32