Bidyut Balo
 M.Sc., MBA

    • väitöskirjatutkija, 
    markkinointi (markkinoinnin ja kansainvälisen liiketoiminnan laitos)


bidyut.k.balo@utu.fi




ORCID-tunniste: https://orcid.org/0000-0001-8372-0385

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Google Scholar

Researchgate

Asiantuntijuusalueet
My research focuses on exploring the role of customer experience in sustainability contexts.

Tutkimusyhteisö tai tutkimusaihe
Service Research, Customer Experience, Journeys, Customer Experience in Sustainability Context

Biografia

Bidyut Kumer Balo is a Doctoral Researcher in Marketing at the Turku School of Economics, University of Turku. 



Tutkimus

My PhD research is centered on service research, with a specific focus on the role of customer experience in sustainability contexts. My broader research interests include customer experience, customer/consumer journeys, and customer engagement. 



Julkaisut

Last updated on 2024-19-09 at 10:38