A1 Refereed original research article in a scientific journal
Quality Practitioners' Differing Perspectives on Future Software Quality Assurance Practices
Authors: Lagstedt Altti, Dirin Amir, Williams Päivi
Publisher: International Association of Online Engineering
Publication year: 2021
Journal: International Journal of Interactive Mobile Technologies
Journal name in source: International Journal of Interactive Mobile Technologies
Volume: 15
Issue: 24
First page : 134
Last page: 154
ISSN: 1865-7923
DOI: https://doi.org/10.3991/IJIM.V15I24.20123
Web address : https://doi.org/10.3991/ijim.v15i24.20123
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/69231930
Constant changes in business context and software development make it important to understand how software quality assurance (SQA) should respond. Examining SQA from supplier and client perspectives, this study explores how different groups of SQA practitioners perceive future needs. A survey (n = 93) conducted in fall 2017 explored the views of SQA organizations on future trends. The results indicate that SQA organizations differ slightly in their attitudes to quality categories, as do different groups of SQA practitioners. It is argued that these differences should be taken into account when developing and implement-ing future SQA strategy. It is further argued that the found basic enables SQA management, evaluation of new practices and allocation of resources to ensure that all quality categories remain balanced in the future.
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