"It's the work climate that keeps me here": the interplay between the HRM process and emergent factors in the construction of employee experiences

: Laiho Maarit, Saru Essi, Seeck Hannele

Publisher: Emerald

: 2022

: Personnel Review

: PERSONNEL REVIEW

: PERS REV

: 51

: 2

: 444

: 463

: 20

: 0048-3486

: 1758-6933

DOI: https://doi.org/10.1108/PR-09-2020-0663

: https://osuva.uwasa.fi/bitstream/10024/13745/2/Osuva_Laiho_Saru_Seeck_2022.pdf

Purpose The purpose of this paper is to explore the interplay between human resource management (HRM) and emergent factors in constructing a strong HRM climate. Specifically, the paper aims to shed light on how employee perceptions of the HRM process and emergent factors together construct a strong HRM climate, i.e. employees' shared perceptions of HRM. Design/methodology/approach The paper uses qualitative interview data (managers and employees) from two organisations operating in Finland. The data are analysed based on a systematic data analysis and gives an illustration of the interplay between high-performance work system and the emergent factors. Findings The findings illustrate the three types of interplay between HPWS and emergent factors - supplementation, substitution and suffocation - that construct employee experience. Originality/value The paper extends earlier discussions on the relationship between HRM and employee experience by empirically examining how the HRM process - together with emergent factors - constructs a strong HRM climate. The present study contributes to further theorising and increasing our understanding of the creation of employee experience.