A1 Refereed original research article in a scientific journal

Co-creation in Macrotask Knowledge Work on Online Labor Platforms




AuthorsSeppänen Laura, Spinuzzi Clay, Poutanen Seppo, Alasoini Tuomo

PublisherVIA University College

Publishing placeAalborg

Publication year2021

JournalNordic Journal of Working Life Studies

Journal acronymNJWLS

Volume11

Issue2

First page 77

Last page97

eISSN2245-0157

DOIhttps://doi.org/10.18291/njwls.123166

Web address https://tidsskrift.dk/njwls/article/view/123166/170221

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/58640943


Abstract

Nordic working life studies have mostly focused on the precarious aspects of work mediated via online labor platforms. We follow a different approach and examine the potential of such work to benefit professionals by enhancing their job quality and learning. This qualitative, practice-based study applies the concept ‘co-creation’ to examine how a social form of creating value takes place in Upwork macrotask projects. It then investigates how platform features shape opportunities for co-creation. The data comprise interviews of 15 freelancers residing in Finland. The findings sug-gest that co-creation is possible in macrotask projects, but the platform does not seem to actively support co-creation. This paper provides insights into the discussion of job quality at platform work and how co-creation on platforms might be developed to support the Nordic labor market model.


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Last updated on 2024-26-11 at 14:38