A1 Refereed original research article in a scientific journal
Co-creation in Macrotask Knowledge Work on Online Labor Platforms
Authors: Seppänen Laura, Spinuzzi Clay, Poutanen Seppo, Alasoini Tuomo
Publisher: VIA University College
Publishing place: Aalborg
Publication year: 2021
Journal: Nordic Journal of Working Life Studies
Journal acronym: NJWLS
Volume: 11
Issue: 2
First page : 77
Last page: 97
eISSN: 2245-0157
DOI: https://doi.org/10.18291/njwls.123166
Web address : https://tidsskrift.dk/njwls/article/view/123166/170221
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/58640943
Nordic working life studies have mostly focused on the precarious aspects of work mediated via online labor platforms. We follow a different approach and examine the potential of such work to benefit professionals by enhancing their job quality and learning. This qualitative, practice-based study applies the concept ‘co-creation’ to examine how a social form of creating value takes place in Upwork macrotask projects. It then investigates how platform features shape opportunities for co-creation. The data comprise interviews of 15 freelancers residing in Finland. The findings sug-gest that co-creation is possible in macrotask projects, but the platform does not seem to actively support co-creation. This paper provides insights into the discussion of job quality at platform work and how co-creation on platforms might be developed to support the Nordic labor market model.
Downloadable publication This is an electronic reprint of the original article. |