G5 Article dissertation

The Human-centric knowledge management system in a complex environment;




AuthorsNi, Pengcheng

Publishing placeTurku

Publication year2026

Series titleAnnales Universitatis Turkuensis F

Number in series87

ISBN978-952-02-0733-5

eISBN978-952-02-0734-2

ISSN2736-9390

eISSN2736-9684

Publication's open availability at the time of reportingOpen Access

Publication channel's open availability Open Access publication channel

Web address https://urn.fi/URN:ISBN:978-952-02-0734-2


Abstract

In the shipbuilding industry, research on human-centric knowledge management systems is lacking. For a long time, shipbuilding has been considered a labour-intensive sector. However, the digital revolution is ongoing in the European shipbuilding industry and we cannot rely on the traditional way of running businesses. It is necessary to pay attention to the management of knowledge assets to maintain strong competitiveness in the global market. Knowledge management, as an interdisciplinary field, contributes to the study of the knowledge asset in knowledge-intensive organizations. However, many modern firms are not treating knowledge assets as a competitive advantage in the operation of their organizations. Knowledge, as an invisible asset, needs to be managed systematically, and knowledge management now plays a pivotal role in different organizations. Therefore, this thesis examines knowledge management through the architecture of a knowledge management system. This work employs a multi-method approach to build a human-centric knowledge management system for shipbuilding. The result shows that such a system is suitable for the European shipbuilding industry. The system is decoupled, which means we need to follow a sequence of design parameters when implementing it. Additionally, the dissertation finds that tacit knowledge has a vital role in the human-centric knowledge management system in shipbuilding. This evaluation uses a systems engineering approach to explore the system’s architecture and applies a multi-method knowledge management system to construct it. The process can serve as a significant reference for other architectures in knowledge-intensive industries.



Last updated on 26/05/2026 09:50:42 AM