O2 Muu julkaisu
Teamwork in digital environments: understanding collaboration and communication processes
(Conference abstract: EARLI SIG14 2020 Conference)
Tekijät: Lainema Kirsi, Hämäläinen Raija, Heinonen Kirsi, Lainema Timo, Lämsä Joni
Toimittaja: Georgina París, Carla Quesada-Pallarès, Anna Ciraso-Calí, Helena Roig-Est
Konferenssin vakiintunut nimi: EARLI SIG14 Conference
Julkaisuvuosi: 2020
Kokoomateoksen nimi: Professional learning & development: From innovative research to innovative interventions. Book of abstracts of the EARLI SIG14 2020 Conference
Aloitussivu: 62
Lopetussivu: 62
DOI: https://doi.org/10.6084/m9.figshare.12515342
Verkko-osoite: https://figshare.com/articles/conference_contribution/Book_of_Abstracts_EARLI_SIG14_2020_pdf/12515342/3
Digitalisation has radically affected work and changed the way we collaborate, communicate and organise our work. Present day digital competences comprise of both technological and non-technological competences, such as organisational and communicational competences. Alarmingly, the divide among employees’ digital competences and skills has spread, especially among employees under 40 years of age. The invasiveness of technology at the workplace and the diverging skills and competences among employees put impetus for studying the level of technological skills and technostress, and the volume, frequency and nature of collaborative digital work among employees. This is also the purpose of our study. This study explores the level technological skills, technology use and technostress among knowledge workers and how technology and communication are associated with collaboration processes in teams engaged in synchronous digital teamwork. The data comprises of a survey study among knowledge workers in different types of organisations and, audio and video recordings of a series of business simulation sessions in which teams collaboratively managed their online companies. The study reveals how the collaborative processes in dispersed digital teams are influenced by technology and communication in teams. The study provides a comprehensive outlook on the employees’ level of technology use and technological skills, and their association to technostress across industries and sectors. The findings expand current knowledge on factors affecting the skills and use of technology at work, as well factors affecting collaborative processes in digital teams.