A1 Refereed original research article in a scientific journal

Political Trust and Aspirations to Influence Social Media During a Crisis: A Longitudinal Study




AuthorsKoivula, Aki; Malinen, Sanna; Koiranen, Ilkka

Publication year2026

Journal: Policy and Internet

Article numbere70030

Volume18

ISSN1944-2866

eISSN1944-2866

DOIhttps://doi.org/10.1002/poi3.70030

Publication's open availability at the time of reportingOpen Access

Publication channel's open availability Partially Open Access publication channel

Web address https://doi.org/10.1002/poi3.70030

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/515877052

Self-archived copy's licenceCC BY

Self-archived copy's versionPublisher`s PDF


Abstract

This study investigated how political trust shaped citizens' aspirations to influence others on social media during a COVID-19 pandemic. Using four-wave longitudinal survey data (2017–2021; N = 2172) collected from 543 citizens in Finland, we first analysed how political trust moderated the temporal development of individuals' aspirations to influence others online. We then examined how trust and influence aspirations jointly contributed to citizens' social media behaviour during the COVID-19 pandemic. The findings showed that aspirations to influence declined during the crisis, particularly among those with high political trust. In contrast, individuals with low trust typically maintained their influence aspirations and were more likely to engage on social media and to criticise public authorities. High political trust, on the other hand, did not promote criticism but was instead positively associated with support. Overall, these findings clarify social media engagement dynamics in times of crisis and the tendency of online discussions to amplify the voices of those who are politically frustrated or sceptical. From a policy perspective, the results highlight how trust asymmetries shape visible participation in digital spaces, offering evidence relevant to the design of crisis communication, platform governance, and strategies for engaging both vocal critics and less visible, high-trust citizens.


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Funding information in the publication
Open access publishing facilitated by Turun yliopisto, as part of the Wiley - FinELib agreement. This research has been supported by the Helsingin Sanomat Foundation (9/2021), the Research Council of Finland (320162, 334157), and the Kone Foundation (12/2024). Open access publishing facilitated by Turun yliopisto, as part of the Wiley - FinELib agreement.


Last updated on 15/04/2026 07:29:47 AM