A4 Refereed article in a conference publication
The impact of IT mindfulness on complex task performance
Authors: Järveläinen Jonna, Sell Anna, Walden Pirkko
Editors: Tung Bui X.
Conference name: Hawaii International Conference on System Sciences
Publishing place: Hawaii
Publication year: 2021
Book title : Proceedings of the 54th Hawaii International Conference on System Sciences
ISBN: 978-0-9981331-4-0
ISSN: 2572-6862
DOI: https://doi.org/10.24251/HICSS.2021.150
Web address : http://hdl.handle.net/10125/70762
Self-archived copy’s web address: https://research.utu.fi/converis/portal/Publication/51359838
Travel bookings are time-consuming tasks as many of HICSS participants know. Finding suitable flights from Europe with minimal flying times, layovers long enough to catch the next flight but too long takes time and can be considered a complex task. However, the travel search engines are quite easy to use without many advanced features, and using them creatively does not seem probable. We set out to study whether information technology (IT) mindfulness or mindlessness have any impact on complex task performance. IT mindfulness has been found to affect the use of advanced features and finding new ways to use software. Doing something on automatic pilot has been considered to be mindless. We gave students a complex booking task and the survey results on their performance reveal the impact of IT mindfulness.
Downloadable publication This is an electronic reprint of the original article. |