A1 Refereed original research article in a scientific journal
Integrating Value for the Consumer and Society: A New Conceptual Orientation for Strategic Marketing
Authors: Mazzarolo, Aloisio Henrique; Mainardes, Emerson Wagner; Azzari, Vitor
Publisher: Wiley
Publication year: 2026
Journal: Business strategy & development
Article number: e70269
Volume: 9
eISSN: 2572-3170
DOI: https://doi.org/10.1002/bsd2.70269
Publication's open availability at the time of reporting: Open Access
Publication channel's open availability : Partially Open Access publication channel
Web address : https://doi.org/10.1002/bsd2.70269
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/506563680
This study explores the evolving role of strategic marketing orientations in addressing contemporary societal challenges. While traditional orientations focus primarily on consumer needs or firm-centric objectives, emerging pressures for sustainability and social responsibility demand a broader conceptualization of value orientation. Drawing qualitative data from 32 interviews with managers, employees, consumers, and stakeholders, this research examines how marketing strategies can integrate individual and collective value propositions. The findings reveal key premises and mechanisms for aligning consumer interests with societal well-being, contributing to the theoretical discourse on value orientation. As a synthesis of these insights, we propose Consumer–Society Value Orientation (CSVO) as an emergent conceptual orientation that integrates consumer and societal value within marketing strategy. This study seeks to advance theory by positioning CSVO as a conceptual lens for future research on strategic marketing orientations that reconcile profitability with social impact.
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Funding information in the publication:
This research was supported by the Brazilian National Council for Scientific and Technological Development (CNPq/Brazil), project 304951/2024-2, by the Vice-Rectorate for Research and Innovation (PRPI)/USP in the Program to Support New Faculty Members—project 22.1.09345.01.2, and by NECE, and this work is supported
by FCT—Fundação para a Ciência e a Tecnologia, I.P. byproject reference UIDB/04630/2025 and DOI: https://doi.org/10.54499/UIDP/04630/2025.