Navigating the 5.0 Transitions : Strategic Management Insights from the HF/E Perspective
: Reiman, Arto; Kaivo-oja, Jari; Takala, Esa-Pekka; Parviainen, Eli
: Jin, Sangeun; Kim. Jeong Ho; Kong, Yong-Ku; Park, Jaehyun; Yun, Myung Hwan
: Congress of the International Ergonomics Association
: 2025
: Proceedings of the 22nd Congress of the International Ergonomics Association, Volume 3, Better Life Ergonomics for Future Humans (IEA 2024)
: 497
: 503
: 978-981-96-9329-0
: 978-981-96-9330-6
DOI: https://doi.org/10.1007/978-981-96-9330-6_72
: https://link.springer.com/chapter/10.1007/978-981-96-9330-6_72
This study addresses the necessity for strategic management in transitioning towards Industry 5.0 and Society 5.0. Currently employed key performance indicators (KPIs) are insufficient for these new paradigmatic transitions. The objective of this study is to align the metrics associated to these transitions with the goals of human factors and ergonomics (HF/E). This multi-source review complies the variety of national and international institutional sources of KPI data relevant to employee well-being and productivity, particularly in Finland. The findings reveal that while numerous KPIs exist, they often reflect past conditions and lack a comprehensive sociotechnical approach. To conclude, existing KPIs and policy frameworks are inadequate when examined from the HF/E perspective, advocating for a new strategic orientation to better manage the anticipated changes in work and societal patterns.