A2 Refereed review article in a scientific journal
A Review on the Mobile Applications Developed for COVID-19: An Exploratory Analysis
Authors: Muhammad Nazrul Islam, Iyolita Islam, Kazi Md. Munim, A.K.M Najmul Islam
Publisher: IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
Publication year: 2020
Journal: IEEE Access
Journal name in source: IEEE ACCESS
Journal acronym: IEEE ACCESS
Volume: 8
First page : 145601
Last page: 145610
Number of pages: 10
ISSN: 2169-3536
eISSN: 2169-3536
DOI: https://doi.org/10.1109/ACCESS.2020.3015102
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/50299854
The objective of this research is to explore the existing mobile applications developed for the COVID-19 pandemic. To obtain this research objective, firstly the related applications were selected through the systematic search technique in the popular application stores. Secondly, data related to the app objectives, functionalities provided by the app, user ratings, and user reviews were extracted. Thirdly, the extracted data were analyzed through the affinity diagram, noticing-collecting-thinking, and descriptive analysis. As outcomes, the review provides a state-of-the-art view of mobile apps developed for COVID-19 by revealing nine functionalities or features. It revealed ten factors related to information systems design characteristics that can guide future app design. The review outcome highlights the need for new development and further refinement of the existing applications considering not only the revealed objectives and their associated functionalities, but also revealed design characteristics such as reliability, performance, usefulness, supportive, security, privacy, flexibility, responsiveness, ease of use, and cultural sensitivity.
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