Chapter 8: Information Technology Issues in Finland
: Mikko Ruohonen, Nicholas Mavengere, A.K.M. Najmul Islam, Alexander Serenko, Ulla-Riitta Ahlfors, Aykut Hamit Turan
: Prashant Palvia, Jaideep Ghosh, Tim Jacks, Alexander Serenko, Aykut Hamit Turan
: 2020
: The World IT Project: Global Issues in Information Technology
: World Scientific-Now Publishers Series in Business
: 17
: 93
: 104
: 978-981-120-863-8
: 978-981-120-865-2
: 2251-3442
DOI: https://doi.org/10.1142/11508
: https://www.worldscientific.com/doi/abs/10.1142/9789811208645_0008
Information technology (IT) industry is essential in Finland because of its significant export contribution, extensive workforce, and research and innovation contributions. This chapter highlights key issues in this important industry. For instance, IT reliability and efficiency are the top issues necessary for the Finnish IT industry’s competitiveness in a global context. Furthermore, business intelligence and analytics tools, techniques and skills are central to the Finnish IT industry. The industry has a very experienced workforce that is however aging and thus there is a need for training of young personnel to join the industry. Generally, the Finnish IT workers are satisfied with their jobs and exhibit low turnover intentions.