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Knowledge sharing in a non-native language context: Challenges and strategies




TekijätAhmad F.

KustantajaSAGE Publications Ltd

Julkaisuvuosi2018

JournalJournal of Information Science

Tietokannassa oleva lehden nimiJournal of Information Science

Vuosikerta44

Numero2

Aloitussivu248

Lopetussivu264

Sivujen määrä17

ISSN17416485 01655515

DOIhttps://doi.org/10.1177/0165551516683607

Verkko-osoitehttps://journals.sagepub.com/doi/10.1177/0165551516683607


Tiivistelmä

Knowledge sharing is a language-based activity. With the rise of multilingual workforces and the adoption of common corporate languages, such as English, knowledge sharing is happening in non-native language contexts more than ever before. This article explores the challenges and strategies of knowledge sharing in a non-native language at the individual level. For this purpose, an exploratory case study was conducted in a multinational organisation. Results show that the use of a non-native language can make knowledge sharing an ambiguous and costly process, eroding some of the benefits of knowledge sharing. It was found that employees adopt three different strategies to deal with problems in the knowledge-sharing process caused using a non-native language. These strategies – namely, discourse adjustment, language adjustment and media adjustment – play an important role in the successful exchange of knowledge between linguistically diverse individuals.



Last updated on 2024-26-11 at 11:51