A1 Refereed original research article in a scientific journal
How to constrain value co-destruction and enhance competitive advantage in higher education : the role of value orientation
Authors: Raposo Junior, Antonio Eliezer; Wagner Mainardes, Emerson; Alves, Helena Maria Batista
Publisher: Springer Nature
Publication year: 2025
Journal: International Review on Public and Nonprofit Marketing
Journal name in source: International Review on Public and Nonprofit Marketing
ISSN: 1865-1984
eISSN: 1865-1992
DOI: https://doi.org/10.1007/s12208-025-00428-x
Web address : https://doi.org/10.1007/s12208-025-00428-x
This research aims to understand how strategic orientation can reduce co-destruction behavior and thus lead to better innovation capabilities and competitive advantage in higher education. This study explores the Service Dominant Logic and practice theory perspective, which understands it as a resource misintegration and misalignment of practices, respectively, and proposes an interactive value formation framework-based model that integrates both theoretical foundations. Research employs a quantitative empiric design in higher education context. 456 responses were obtained from professors and staff via online survey. Data analysis comprised a structural equation modeling estimated via partial least squares. The findings reveal a negative association between value orientation and value co-destruction behavior, encompassing both employee and student conduct. In addition, value co-destruction behavior is negatively related to the institution’s innovation capabilities and competitive advantage. Conversely, the results demonstrate a positive association between innovation capabilities and competitive advantage. The findings have implications for interactive value formation framework, by advancing on the knowledge over integration of resources within practices, explaining its relationship and outcomes in higher education context. The study contributes to reduce scarcity of quantitative research on value co-destruction, and to the development of an emerging strategic orientation focused on value.
Funding information in the publication:
This research was supported by Brazilian National Council for Scientific and Technological Development (CNPq/Brazil), project 307202/2021-6, by Foundation for Research Support of Espírito Santo (FAPES/Brazil), projects 2022-687ZR (644/2022), 2022-31G9Q (1010/2022), 2024-6GHS8 (335/2024), 2024-C29RR (392/2024), and by NECE and this work is supported by FCT - Fundação para a Ciência e a Tecnologia, I.P. by project reference UIDB/04630/2020 and https://doi.org/10.54499/UIDP/04630/2020.