Considering Information Re-use in Public Sector Information Systems: A Factor of Success?

: Hellmer Erica; Hasselblad Annika; Sundqvist Anneli

: EGOV-CeDEM-ePart conference

Publisher: CEUR-WS

: 2024

: CEUR Workshop Proceedings

: 3737

: 1613-0073

: https://ceur-ws.org/Vol-3737/paper39.pdf(external)

The escalating adoption of information and communication technology in public organizations has significantly broadened access to extensive data. Consequently, there is a heightened demand for strategic information management, aiming to render information not only usable for current purposes but also for future applications, including learning. This paper investigates information technology system user experiences in an ongoing case study of a large public sector authority in Sweden, specifically focusing on identifying additional uses through the application of an archival perspective. The results yield essential insights for information systems design, emphasizing the significance of considering both primary and secondary uses. By expanding the time perspective of system use, the study highlights the potential for information reuse for learning purposes, affirming that a more thoughtful design can substantially amplify the system's overall success.