A3 Refereed book chapter or chapter in a compilation book
An Expert Vignette from the American Perspective: John R. Washbish, President and CEO
Authors: Elo, Maria; Katsardis, Fotios
Editors: Elo, Maria; Katsardis, Fotios
Publisher: Springer Nature
Publication year: 2024
Book title : Automotive Aftermarket : Global and Interdisciplinary Perspectives
Journal name in source: Management for Professionals
Series title: Management for Professionals
First page : 81
Last page: 88
ISBN: 978-3-031-62421-6
eISBN: 978-3-031-62419-3
ISSN: 2192-8096
eISSN: 2192-810X
DOI: https://doi.org/10.1007/978-3-031-62419-3_4(external)
Web address : https://link.springer.com/chapter/10.1007/978-3-031-62419-3_4(external)
Abstract
The American automotive aftermarket has a particular role in the global development of the automotive aftermarket business. The North American Free Trade Area Agreement (NAFTA) countries represent a major business market globally. Specifically, the United States is also seen as an innovative context with special characteristics, for example, in management, distribution, marketing, and business organization. This chapter offers an expert view with a long-term industry perspective that contributes to understanding this business as well as its potential and challenges. A direct voice from this setting is illuminating and informative in highlighting the American aftermarket and its particularities and dynamics.
The American automotive aftermarket has a particular role in the global development of the automotive aftermarket business. The North American Free Trade Area Agreement (NAFTA) countries represent a major business market globally. Specifically, the United States is also seen as an innovative context with special characteristics, for example, in management, distribution, marketing, and business organization. This chapter offers an expert view with a long-term industry perspective that contributes to understanding this business as well as its potential and challenges. A direct voice from this setting is illuminating and informative in highlighting the American aftermarket and its particularities and dynamics.
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