A4 Refereed article in a conference publication

Digital Workplace Transformation: The Importance of Deinstitutionalising the Taken for Granted




AuthorsMarkus Philipp Zimmer, Abayomi Baiyere, Hannu Salmela

EditorsFrantz Rowe, Redouane El Amrani, Moez Limayem

Conference nameEuropean Conference on Information Systems

Publication year2020

JournalEuropean Conference on Information Systems

Book title ECIS 2020 Proceedings

ISBN978-1-7336325-1-5

Web address https://aisel.aisnet.org/ecis2020_rp/112(external)


Abstract

Studies on digital workplace transformation (DWT) have shown that new technologies and practices supporting employee connectedness and responsive leadership form the digital workplace. Yet, for new workplace practices to emerge, some of the existing practices need to disappear. Investigating a car manufacturer’s (Auto) DWT, we conduct an ethnographic narrative analysis on documents that Auto composed and distributed to communicate its rationale for its DWT as well as its intentions and implemented changes to its employees. We identify actors and how their actions connect them to Au- to’s DWT. Drawing on institutional theory and the concept of deinstitutionalisation, we identify insti- tutional pressures that Auto constructs as rationale for its DWT. These institutional pressures extend the imperative for DWT beyond the technology imperative taken in extant studies on DWT. Further, the documents tell stories of DWT occasionally meaning abandoning established practices rather than adding more of the new (digital technology enabled practices).



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