In this manual, readers will discover how to organise training based on the concrete observation of the interactional practices of professionals, volunteers, learners or participants in cultural mediation or language learning activities. This manual complements the CORDIALIS manual for self-assessment of interactional skills in cultural mediation and language learning situations. The main specificity of this method is that it is based on the collection and analysis of videos collected in the field as a preliminary step to the identification of skills. For a list and description of interactional skills, the reader is referred to the CORDIALIS self-assessment manual, which precedes and completes this manual.
The following sections detail the foundations of this method and provide specific examples of video analysis and identification of interactional skills for the fields of cultural mediation and language learning.