We are in the midst of a significant
transformation regarding the way we produce products and deliver services
thanks to the digitization of manufacturing and new connected supply-chains and
co-creation systems. This article elaborates Digital Twins Approach to the
current challenges of knowledge management when Industry 4.0 is emerging in
industries and manufacturing. Industry 4.0 approach underlines the importance
of Internet of Things and interactions between social and physical systems.
Internet of Things (and also Internet of Services and Internet of Data) are new
Internet infrastructure that marries advanced manufacturing techniques and service
architectures with the I-o-T, I-o-S, and I-o-D to create manufacturing systems
that are not only interconnected, but communicate, analyze, and use information
to drive further intelligent action back in the physical world. This paper
identifies four critical domains of synergy challenge: (1) man-to-man
interaction; (2) man-to-machine interaction; (3) machine-to-man interaction;
and finally (4) machine-to-machine interaction. Key conclusion is that new
knowledge management challenges are closely linked to the challenges of
synergic interactions between these four key interactions and accurate
measurements of synergic interaction.