A4 Refereed article in a conference publication
A Service Blueprint Approach in Ship Building Activity Mapping
Authors: Kim Yong Se, He Junsong, Seppälä Ludmila
Editors: N/A
Conference name: International Marine Design Conference
Publication year: 2024
Book title : Proceedings of 15th International Marine Design Conference (IMDC-2024)
Journal name in source: International Marine Design Conference
eISSN: 3050-4864
DOI: https://doi.org/10.59490/imdc.2024.827
Web address : https://proceedings.open.tudelft.nl/imdc24/article/view/827
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/404710141
In the evolving landscape of shipbuilding, the confluence of innovative methodologies and advanced technologies is reshaping paradigms in ship design and production. The industry's quest for multidisciplinary methods that elaborate representing diverse ship building activities and boost efficiency in managing these activities has unveiled the potential of the service blueprint, a tool used in service design, which addresses design of activities and determining who does what activities when in collaboration with whom.
Our proposition centres on the structured activity mapping representation, a novel activity map that utilizes service blueprint with detailed description of activities with rich and structured representation of context. The framework offers a comprehensive perspective, illuminating intricate processes such as concept design, detailed design and production stages as well as service and operation stages. This mapping would ensure alignment of each activity with overarching project objectives, encapsulating values, interactions, collaborations. This paper illustrates the approach of service blueprint in representing ship building activities with discussion on improvement potential of current activity mapping through the service blueprint approach as being conducted in the SEUS EU Horizon project.
Downloadable publication This is an electronic reprint of the original article. |