A4 Refereed article in a conference publication

Understanding the factors driving NFC-enabled mobile payment adoption: An empirical investigation




AuthorsLi Hongxiu, Liu Yong, Heikkilä Jukka.

Conference nameThe 18th Pacific Asia Conference on Information Systems

Publication year2014

JournalPacific Asia Conference on Information Systems

Book title IT Ubiquitous and Collaborative Innovation


Abstract

 

Though NFC mobile payment offers both convenience and benefits to consumers, its adoption rate is

still very low. This study aims to explore the factors determining consumers’ adoption of NFC mobile

payment. In this study, building on TAM, an extended adoption intention model is developed by

incorporating three sorts of variables into it, namely mobile payment system factors (compatibility and

perceived complementarity), user characteristics (mobile payment knowledge), and a risk-related

factor (perceived risk). The model is empirically tested with a sample of 377 validated respondents.

Compatibility, perceived ease of use and mobile payment knowledge are found to be the factors

determining individuals’ intention to use NFC mobile payment. Against our expectations, perceived

usefulness and perceived risk do not affect use intention significantly in adopting NFC mobile

payments among consumers. We discuss the theoretical and practical implications of these findings,

and point out the limitations and need for future research.



Last updated on 2024-26-11 at 22:22