A4 Refereed article in a conference publication
It Outsourcing At The Stage Of Psychological Contract: Governance-In-Practice And Governance-In-Contract
Authors: Tingting Lin
Editors: Sjaak Brinkkemper (General Chair of the conference)
Conference name: European Conference on Information Systems
Publication year: 2013
Book title : Proceedings of the 21st European Conference on Information Systems
Number in series: 168
ISBN: 978-90-393-6112-2
Web address : http://aisel.aisnet.org/ecis2013_cr/168
Abstract
The governance of IT outsourcing (ITO) has been identified as an essential determinant for ITO
success. While prior studies have shed light on how to determine effective governance to inform
practice, little research attention has been reversely initiated from practice when certain governance
model is implemented. In this paper, I have addressed two concepts of Governance-in-Contract (GiC)
and Governance-in-Practice (GiP) incorporating social network perspective and practice theory. The
theoretical framework is built upon the stage of psychological contract in Miranda and Kavan’s
(2005) Moment of Governance (MoG) model. I applied a portion of the framework in a single case
study combining Social Network Analysis (SNA) and document analysis. The findings contrast GiP
with GiC, and show how they are interrelated on the same stage of psychological contract. I hope to
inspire future studies to further investigate the GiP with qualitative enquiries such as in-depth
interviews, combining deeper SNA with pertinent quantitative measures.
The governance of IT outsourcing (ITO) has been identified as an essential determinant for ITO success. While prior studies have shed light on how to determine effective governance to inform practice, little research attention has been reversely initiated from practice when certain governance model is implemented. In this paper, I have addressed two concepts of Governance-in-Contract (GiC)
and Governance-in-Practice (GiP) incorporating social network perspective and practice theory. The theoretical framework is built upon the stage of psychological contract in Miranda and Kavan’s (2005) Moment of Governance (MoG) model. I applied a portion of the framework in a single case study combining Social Network Analysis (SNA) and document analysis. The findings contrast GiP with GiC, and show how they are interrelated on the same stage of psychological contract. I hope to
inspire future studies to further investigate the GiP with qualitative enquiries such as in-depth interviews, combining deeper SNA with pertinent quantitative measures.
The governance of IT outsourcing (ITO) has been identified as an essential determinant for ITO
success. While prior studies have shed light on how to determine effective governance to inform
practice, little research attention has been reversely initiated from practice when certain governance
model is implemented. In this paper, I have addressed two concepts of Governance-in-Contract (GiC)
and Governance-in-Practice (GiP) incorporating social network perspective and practice theory. The
theoretical framework is built upon the stage of psychological contract in Miranda and Kavan’s
(2005) Moment of Governance (MoG) model. I applied a portion of the framework in a single case
study combining Social Network Analysis (SNA) and document analysis. The findings contrast GiP
with GiC, and show how they are interrelated on the same stage of psychological contract. I hope to
inspire future studies to further investigate the GiP with qualitative enquiries such as in-depth
interviews, combining deeper SNA with pertinent quantitative measures.
The governance of IT outsourcing (ITO) has been identified as an essential determinant for ITO success. While prior studies have shed light on how to determine effective governance to inform practice, little research attention has been reversely initiated from practice when certain governance model is implemented. In this paper, I have addressed two concepts of Governance-in-Contract (GiC)
and Governance-in-Practice (GiP) incorporating social network perspective and practice theory. The theoretical framework is built upon the stage of psychological contract in Miranda and Kavan’s (2005) Moment of Governance (MoG) model. I applied a portion of the framework in a single case study combining Social Network Analysis (SNA) and document analysis. The findings contrast GiP with GiC, and show how they are interrelated on the same stage of psychological contract. I hope to
inspire future studies to further investigate the GiP with qualitative enquiries such as in-depth interviews, combining deeper SNA with pertinent quantitative measures.
UTU Research Portal