A1 Refereed original research article in a scientific journal
Developing service research - paving the way to transdisciplinary research
Authors: Anders Gustafsson, Claes Högström, Zoe Radnor, Margareta Friman, Kristina Heinonen, Elina Jaakkola, Christina Mele
Publisher: Emerald
Publication year: 2016
Journal: Journal of Service Management
Volume: 27
Issue: 1
First page : 9
Last page: 20
Number of pages: 12
ISSN: 1757-5818
DOI: https://doi.org/10.1108/JOSM-03-2015-0098
Web address : http://www.emeraldinsight.com/doi/pdfplus/10.1108/JOSM-03-2015-0098
Abstract
Purpose – The purpose of this paper is to discuss how service, as an interdisciplinary area of research,
can increase its potential for transdisciplinary contributions from the perspective of what signifies
intra-, multi-, inter-, and transdisciplinary research.
Design/methodology/approach – The essay first discusses common perspectives on the service
concept before presenting a review on what signifies intra-, multi-, inter-, and transdisciplinary research.
The emerging theoretical framework is followed by a discussion on the challenges and opportunities for
service research in making interdisciplinary and transdisciplinary theoretical contributions.
Findings – The research provides a typological framework for understanding intra-, multi-, inter-, and
transdisciplinary service research and, implications related to how service research contributions can
become increasingly inter- and transdisciplinary.
Originality/value – The paper contributes to widening the scope of service research by focussing on
how the domain can overcome hurdles and increase its potential for making theoretical contributions
that are applicable across and beyond established research disciplines.
Keywords Interdisciplinary research, Service research, Intradisciplinary research,
Multidisciplinary research, Transdisciplinary research
Paper type Conceptual paper
Purpose – The purpose of this paper is to discuss how service, as an interdisciplinary area of research,
can increase its potential for transdisciplinary contributions from the perspective of what signifies
intra-, multi-, inter-, and transdisciplinary research.
Design/methodology/approach – The essay first discusses common perspectives on the service
concept before presenting a review on what signifies intra-, multi-, inter-, and transdisciplinary research.
The emerging theoretical framework is followed by a discussion on the challenges and opportunities for
service research in making interdisciplinary and transdisciplinary theoretical contributions.
Findings – The research provides a typological framework for understanding intra-, multi-, inter-, and
transdisciplinary service research and, implications related to how service research contributions can
become increasingly inter- and transdisciplinary.
Originality/value – The paper contributes to widening the scope of service research by focussing on
how the domain can overcome hurdles and increase its potential for making theoretical contributions
that are applicable across and beyond established research disciplines.
Keywords Interdisciplinary research, Service research, Intradisciplinary research,
Multidisciplinary research, Transdisciplinary research
Paper type Conceptual paper
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