A1 Refereed original research article in a scientific journal
How does Digitalisation Transform Business Models in Ropax Ports? A Multi-Site Study of Port Authorities
Authors: Chen Yiran, Tsvetkova Anastasia, Edelman Kristel, Wahlström Irina, Heikkilä Marikka, Hellström Magnus
Publisher: International Information Management Association
Publication year: 2024
Journal: Journal of International Technology and Information Management
Journal acronym: JITIM
Article number: 8
Volume: 32
Issue: 1
First page : 162
Last page: 189
eISSN: 1941-6679
DOI: https://doi.org/10.58729/1941-6679.1583
Web address : https://doi.org/10.58729/1941-6679.1583
Self-archived copy’s web address: https://research.utu.fi/converis/portal/detail/Publication/380983205
This article investigates the relationship between digitalisation and business model changes in RoPax ports. The study is based on six RoPax ports in Northern Europe, examining their digitalisation efforts and the resulting changes in their business models, leading to further digital transformation. The paper offers insights by reviewing relevant literature on digitalisation’s role in business model innovation and its application in ports. The findings reveal that digitalisation supports relevant business model changes concerning port operation integration within logistics chains, communication, documentation flow, and cargo flow optimisation. However, exploring digitalisation’s potential for diversifying value propositions is still limited. Most digitalisation efforts enhance existing operations through automation, monitoring, and decision-making support. The study contributes to understanding port business models and offers practical implications for RoPax ports’ digital transformation.
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