B2 Non-refereed book chapter or chapter in a compilation book
Using Design Thinking in Nursing Management and Leadership
Authors: Siirala Eriikka, Tuominen Outi, Salanterä Sanna
Editors: Anni Pakarinen, Thomas Lemström, Eeva Rainio, Eriikka Siirala
Publication year: 2023
Book title : Design Thinking in Healthcare
First page : 79
Last page: 90
ISBN: 978-3-031-24509-1
eISBN: 978-3-031-24510-7
DOI: https://doi.org/10.1007/978-3-031-24510-7_6
Web address : https://doi.org/10.1007/978-3-031-24510-7_6
This chapter focuses on the use of design thinking in the day-to-day management and leadership in nursing. Nurse managers and leaders work under constant pressure in a volatile, uncertain, complex, and ambiguous (VUCA) environment, which is subject to change and operational uncertainty. This chapter presents tools for the nurse manager to apply design thinking methods in self-management and to support of his or her own work and to facilitate changes in nursing practice. As a case example, the chapter also presents an innovation in nursing leadership implemented using design thinking, which has been widely adopted in Finnish-specialized nursing. The innovation is based on Outi Tuominen’s PhD work. This example aims to encourage nursing professionals to innovate new solutions and methods for healthcare using the design thinking approach.