Viability Radar: A Practical Tool for Assessing the Viability of Transformative Service Innovations in a Healthcare Context




Marikka Heikkilä, Jouni Saarni, Valtteri Kaartemo, Aki Koponen

PublisherCarleton University

2015

Technology Innovation Management Review

5

5

17

30

14

1927-0321

1927-0321

http://timreview.ca/article/895



This article develops and showcases the viability radar, which is designed to assess the innovation potential of transformative service ideas. Based on service research and innovation literature, we highlight the importance of novel simplifying technology, supporting value networks, cost-effective business models, and regulatory environments that enable the renewal of prevailing market practices. We operationalize the radar with a set of questions and assess the innovation potential of three pilot cases of new transformative healthcare services.



Last updated on 2024-26-11 at 10:42