Viability Radar: A Practical Tool for Assessing the Viability of Transformative Service Innovations in a Healthcare Context
: Marikka Heikkilä, Jouni Saarni, Valtteri Kaartemo, Aki Koponen
Publisher: Carleton University
: 2015
: Technology Innovation Management Review
: 5
: 5
: 17
: 30
: 14
: 1927-0321
: 1927-0321
: http://timreview.ca/article/895
This article develops and showcases the viability radar, which is designed to assess the innovation potential of transformative service ideas. Based on service research and innovation literature, we highlight the importance of novel simplifying technology, supporting value networks, cost-effective business models, and regulatory environments that enable the renewal of prevailing market practices. We operationalize the radar with a set of questions and assess the innovation potential of three pilot cases of new transformative healthcare services.