A3 Refereed book chapter or chapter in a compilation book

Multi-sourcing Governance: In Perception and in Practice




AuthorsTingting Lin

EditorsIlan Oshri, Julia Kotlarsky, Leslie P. Willcocks

Publication year2015

Book title Achieving Success and Innovation in Global Sourcing: Perspectives and Practices

Series titleLecture Notes in Business Information Processing

Volume236

First page 187

Last page205

Number of pages19

ISBN978-3-319-26738-8

eISBN978-3-319-26739-5

ISSN1865-1348

DOIhttps://doi.org/10.1007/978-3-319-26739-5_11(external)

Web address http://link.springer.com/chapter/10.1007/978-3-319-26739-5_11(external)


Abstract

Multi-sourcing has emerged as an important pushing force on the global growth of ITO contracts. However, most of our understanding in various aspects of ITO still derives from dyadic client-vendor relationships. With a single case study on the ITO governance among a client and its two suppliers, I strive to increase the understanding on governance in the specific context of multi-sourcing. Departing from the theoretical framework aligning governance mechanism and governance structures, the case analysis reveals the diverging perception and practice of governance, which have caused the tension and conflicts among the multi-sourcing participants. With implications on both theory and practice, the findings shed lights on the understanding of conflicts and restructuring of supplier relationships in multi-sourcing situation.




Last updated on 2024-26-11 at 14:37