A4 Vertaisarvioitu artikkeli konferenssijulkaisussa
Integrating Semiotics Perception in Usability Testing: A Light Weighted Experiment on an e-Health Application
Tekijät: Islam M.N., Tétard F., Reijonen P., Tarkkanen K
Toimittaja: Katherine Blashki
Konferenssin vakiintunut nimi: International Conference Interfaces and Human Computer Interaction
Kustantaja: IADIS Press
Julkaisuvuosi: 2012
Kokoomateoksen nimi: Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2012
Aloitussivu: 141
Lopetussivu: 148
ISBN: 978-972-8939-75-5
Verkko-osoite: http://www.iadisportal.org/digital-library/mdownload/integrating-semiotics-perception-in-usability-testing-a-light-weighted-experiment-on-an-e-health-application
Tiivistelmä
Interface signs (e.g., navigation links, buttons, icons, thumbnail, etc.), i.e. any element of a user interface, are crucial components to achieve satisfactory usability for web applications. End users typically get the systems logic through interface signs as the systems content and functions are usually directed by these. Consequently, interface signs need to be intuitive to the end users to improve the usability of web applications. Therefore, a clear need is depicted to assess interface signs intuitiveness to the end users in usability testing. In order to assess this intuitiveness, a lightweight experiment was conducted on an e-health applications paper prototype. The study outcomes showed that integrating semiotics perception in usability testing yielded a number of benefits that contributed to the usability evaluation of the application. For instance, it (i) provided an overall idea on users intuitiveness to interpret the intended/referential meaning of interface signs, (ii) conveyed the understandability (improving the users interpretation accuracy) of interface signs, (iii) assisted to find the usability problems and also to recommend possible solutions, and (iv) received customers contentment, and the like.
Interface signs (e.g., navigation links, buttons, icons, thumbnail, etc.), i.e. any element of a user interface, are crucial components to achieve satisfactory usability for web applications. End users typically get the systems logic through interface signs as the systems content and functions are usually directed by these. Consequently, interface signs need to be intuitive to the end users to improve the usability of web applications. Therefore, a clear need is depicted to assess interface signs intuitiveness to the end users in usability testing. In order to assess this intuitiveness, a lightweight experiment was conducted on an e-health applications paper prototype. The study outcomes showed that integrating semiotics perception in usability testing yielded a number of benefits that contributed to the usability evaluation of the application. For instance, it (i) provided an overall idea on users intuitiveness to interpret the intended/referential meaning of interface signs, (ii) conveyed the understandability (improving the users interpretation accuracy) of interface signs, (iii) assisted to find the usability problems and also to recommend possible solutions, and (iv) received customers contentment, and the like.