Trends and drivers affecting service design




Anders Viia, Erik Terk, Jari Kaivo-oja, Tuomo Kuosa

Tuomo Kuosa, Jari Koskinen

Lahti

2012

Service Design: On the Evolution of Design Expertise

Lahti University of Applied Sciences Series A, Research reports

16

123

136



Viia, Andres, Terk, Erik, Kaivo-oja, Jari & Tuomo Kuosa, Tuomo (2012) Trends and drivers affecting service design. In Tuomo Kuosa & Jari Koskinen (Eds.) Service Design: On the Evolution of Design Expertise. Lahti University of Applied Sciences Series A, Research reports, Part 16. Series Editor Ilkka Väänänen. Lahti, pp.  123-136.



Last updated on 2024-26-11 at 23:13