Zooming out: Actor engagement beyond the dyadic

: Alexander M., Jaakkola E., Hollebeek L.

Publisher: Emerald Group Publishing Ltd.

: 2018

 Journal of Service Management

: Journal of Service Management

: 29

: 3

: 333

: 351

: 19

: 1757-5818

DOI: https://doi.org/10.1108/JOSM-08-2016-0237

: https://doi.org/10.1108/JOSM-08-2016-0237