E1 Popularised article

Service Design at Home: Defining a Hidden Source of Welfare and Productivity. ServiceDesign: the Evolution of Expertise & Mobile Learning

Authors: Jari Kaivo-oja

Publisher: Servicedesign.tv

Publishing place: Helsinki

Publication year: 2011

Journal: Servicedesign.tv

Web address : http://servicedesign.tv/blogs/show/636/0/24105/Service_design_at_home!_Defining_a_hidden_source_of_welfare_and_productivity